What Are Customer Service Jobs

Customer service jobs are an umbrella for many job titles and terms such as customer service, customer support, customer success, and customer experience. All of those roles play an essential part in key business work from home jobs houston operations such as providing support during the buying process and helping customers use the products after they’ve purchased them.

Customer service jobs are all about helping clients, whether they’re assisting them with the everyday problems that can stem from using the product or enriching the experience by providing quality support.

Most employees that work in customer service know that they have to help other people as a part of their everyday activities so there’s a special kind of profile of people that love customer service jobs — outgoing people, who think fast on their feet, have a lot of empathy, and have a solution-oriented mindset that helps solve problems.